Helen West.
PRODUCT STRATEGY & DESIGN
Strategic product design leader specialising in problem definition, discovery and product strategy. Experienced in helping teams navigate complexity, align stakeholders and shape clear product direction across fintech, financial services, technology and legal sectors. Works across agency, consultancy and client-side environments, from startups to global enterprises.
Product design leadership
Cross-functional leadership
Discovery & problem definition
Design operations
Product strategy
User research
Core capabilities
Blending product strategy, discovery, design leadership and hands-on delivery.
Experience
Selected organisations and brands I’ve worked with throughout my career.
Career timeline
2015 - 2016
4finance
Proposition Lead UX
2016
Experience Design Consultant
2016 - 2017
Experian/Runpath
Experience Design Consultant
2017 - 2018
Publicis.Sapient
Experience Design Consultant
2019
Fing
Experience & Research Lead
2019 - 2021
Molo Finance
Head of Design
2021 - 2025
Foolproof Zensar
Principal Product Designer
2026 - Present
Personal projects
Contact
For role opportunities, freelance projects, or to learn more about my work, please get in touch.
© 2026 by Helen West. Made with Wix Studio™